Money problems? We're here to help.
We understand that life can be difficult sometimes. If you need help, please reach out to us by phone, email or live chat.
Whilst the following stories are reflective of real-life customer situations that we have seen and helped with, we have changed the names and the exact events as well as used photos of actors in order to maintain confidentiality.
Handy tools from Afforda
Our partner site, Afforda, offers useful tools and resources to help navigate financial challenges.
BenefitGlance
The free BenefitGlance tool helps people living in the UK find financial support they might be entitled to.
Resources
There are organisations and charities that might be able to help you, no matter what you’re dealing with.
Find our more
Problem gambling
Brian had been gambling for a while before it became a financial problem for him. Even though he was still able to make his repayments he called us to ask for help before his problems escalated further.
Find out how we helped Brian
Sudden job loss
When Finn lost his job he could no longer afford to make his loan repayments on top of his other bills. He spoke to us and we worked out a solution together.
Find out how we helped Finn
Domestic abuse
Sue found herself in a very difficult situation when her husband became abusive. She had to leave her home suddenly for her own safety and needed help with her account until she was safe and back on her feet.
Find out how we helped Sue
Mental health issues
Kian who suffers with anxiety found it difficult to talk over the phone about his financial struggles as it made him feel worse.
Find out how we helped Kian
Bereavement
When Sharon’s partner died suddenly her and her children’s lives were turned upside down. She found it difficult to get through the day let alone keep on top of her bills.
Find out how we helped Sharon
Drafty is an FCA-authorised provider of a Revolving Line of Credit with a credit limit of up to £3000, available to borrow as and when you need it (subject to affordability checks). You only pay interest on what you draw/use.
Representative Example: Assumed credit limit: £1200. Representative 96.2% APR (variable). Annual interest rate 69.4% (variable).
There is no set minimum or maximum repayment term, so long as the minimum monthly repayment sum is met, however, you may repay back early without any fees and save on interest.